Roadmap

Feature Requests

Voters 293

+ 287 voters
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293

Ability to Send Text Messages

Planned
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Miguel from Miguel Ocque Photography

Text marketing is the new way to interact with clients. SMS texting has 100% open ratio versus email. We can use zapier for some of those but if they are integrated in TAVE somehow this would be very handy and powerful sales tool.

Estimated: Precursor Projects in Development Now

12-10-2022 -

Activity Newest / Oldest

Matthew from Portraits By Matthew

I just got an email that Open Phone has a new public api for integrations!

Natasha from Natasha Lamalle Photograhy

Is there an update on when this feature will become available? We really need this!

Tamara from Tamara Knight Photography

Is there an update on when this feature will become available? Thank you!

Jillian from Jillian Marie Photography

We would love to have this feature added! We pay a 3rd party compnany for this. This would be a great ADD for the mini sessions for clients to get a reminder text instead of email reminder!

Ahmed from The Portrait Place

Who are you using for your texting and how do you integrate the text messages you send with your Tave client record?

Ahmed from The Portrait Place

Which third party company are you using? How do you integrate the text conversations into your Tave client record?

Jillian from Jillian Marie Photography

It's not integrated. Its just totally separate and we'd like to be able to have it all in tave. The other company is Project Broadcast.

Ahmed from The Portrait Place

Is texting active in Tave now? The above request was made on 12-10-2022, almost two years ago.

chris from Christopher Todd Studios

Ability to build campaigns/workflows with automated email and text messages and a centralized hub to see all communications with client

Bo from Beautiful Life Studios

Text messaging is crucial in 2024. Increases sales and decreases no shows. Losing money without it.

Tamara from Tamara Knight Photography

Yes please! It is needed in this day and age!

Kim from KimAnne Portrait Design

Yes this feature would be amazing as it's the best way to interact with clients currently. I do hope this feature becomes available soon :)

Blake from Known Together

I sure hope this is next on the list to do, anyone else out there agree? Let Tave know this is important to us (comment below)❤️

LaCheston from LaPic Visuals

Now that we have the scheduling feature. We need the option to update our clients on ongoing booking through text as well as email. Clients respond faster when they get notified via text message versus having to go and look for an email. I currently have two clients that started booking through our scheduler and they stopped. I want to be able to notify them or send automatic updates about finishing their booking. But wouldn’t necessary want to rely solely on email doing that. So if we could get something with Simply Text or something, that would be dope. Thanks for all that you guys do though. Been asking for the scheduler for quite some time and y’all came through hard with it.

Nicole from Táve

Merged with: Text Messaging

Kathleen from Down South Ceremony | Celebrant & MC

Any idea when this will be happening? An ETA?
In the meantime, what is the best integration that I could use to create this?

Blake from Known Together

same here.

KPorter from Karrie Porter Photography

I was able to set up a workaround using my Phone.com business phone number and a very complex Zapier integration that has like 3 steps, but it DOES work....basically an automation sends an email to a Zapier "email parser"...that then pushes to Phone.com, with a message that is part of the email. Mine effectively just says "hey I just responded to your email, let me know if you have any questions" (more eloquently written than that but that's the gist of it). So they get my email, and then 2 minutes later the automation runs for the text. It took me weeks to figure it out and test it and get it right but it *does* work. If you however only use a regular cell phone number then I wouldn't know how to do that.

Becky from The Lost Village of Dode

This would be amazing

Blake from Known Together

Any status when this will be live? I am really excited about this one.

Hannah from The Peacock Estate

Yes please

Becca from B. Jones Photography

yes pease!!

Manolo from Manolo Doreste - Photographer

yes

Jordan from Jordan Brian Studios

Beyond helpful! Would save so much time!

Angie from Angie Mitchell Photo

YES PLEASE!

Blake from Known Together

Id love to have this integration with scheduling to remind clients of meetings or sessions.

Dean from Dean Sanderson Weddings

This will be great

Matthew from Portraits By Matthew

OpenPhone is the best VoIP phone iv ever used. They are innovating like crazy with Ai and have an open API for endless connectivity.

Vanessa from Vann Fine Art Portraits

AND we need to be able to automate and schedule those text messages.

Jamie from Capturing Time Photography - Portraits

Yes please!

Rohan from R Shaw Photography

Can't wait for this!!!

Oanh from Smiley Photo Booths, LLC

Yes please have support for OpenPhone. I feel it's important to not add additional phone numbers just for sms automations, OpenPhone allows for seamless sms automations & integrations with your business phone number.

Richard from Moving Mountains Studios

The most simple, universal, & widely used option would be Twilio, but it would be nice to see them integrate multiple options for people that already have existing softphone accounts.

Matthew from Portraits By Matthew

Fingers crossed for OpenPhone support. It’s the best VoIP Iv ever used and don’t plan on leaving lol. Will be crushed if Tave doesn’t have support for it. They allow integrations.

Richard from Moving Mountains Studios

The most simple, universal, & widely used option would be Twilio, but it would be nice to see them integrate multiple options for people that already have existing softphone accounts. We currently use RingCentral but are happy to migrate to Twilio, etc if Tave doesn't integrate with their API.

Scott from Planet Booths

Please make this compatible with Twilio

Blake from Known Together

This really exciting! Cant wait.

Angela from Angie Mitchell Photo

YES PLEASE oh my word. Nobody wants to use email any more. Almost all of my clients ask me to TEXT their reminders etc to them.

Ken from San Francisco City Hall Wedding Photography by Ken

I couldn't agree more. I was getting increasingly awful wedding quote acceptance rates until I started manually text messaging everything. Now almost none of my client communication is in Tave. In fact, I don't send a formal quote until the client wants to go forward as communicated by text message. So this is great news. I just hope there will be a Twilio (or similar) option since I need to have all text messages to and from a client on my phone # and in one thread. Using a different # would be useless for me.

Jessica from VaVa Voom Boudoir

What are you using now? Twilo?

Keturah from Unlock The Moment

It would be nice for if the section regarding school be removed or changed and also for the social media section to add Instagram and LinkedIn.

Mark from Shining Star Photo Booth

Desperately needed!!!!

Jo from JHP Studio

This is the reason I moved away from Tave, and almost didn't move back.

Ervis from Visi Studio

Yes can't wait for this feature.

Chenese from Chenese Bean Makeup Artistry

Yessss! 😊

Richard from Moving Mountains Studios

YEEEEEEEES! This is amazing news! Super excited! When rolling this out, PLEASE consider making it a fully functional softphone integration with 2 way sms, 2 way calls, a dialer keypad, & fully automated funnel integration like the email side has with if/then actions/triggers. There are affordable CRM's that do all of this, if you need some references to look at let us know.

Matthew from Portraits By Matthew

YESSS! OpenPhone integration please! Works with zap!

Adrian from Táve

Status changed to: Planned

Richard from Moving Mountains Studios

Would Tave PLEASE approve this? 2 way texting & phone integration (via twilio, openphone, ringcentral api, etc) is SO desperately needed & the lack of it is honestly pushing us to need to move to a different CRM yesterday.

Bruce from Jillian Marie Photography

Yesssss this please!

Matthew from Portraits By Matthew

With Open Phone PLEASEEEEE

Miguel from Miguel Ocque Photography

You can do this currently with zapier. But it’s annoying to setup. And we need more triggers

Randy from Artiisan Photography

If we had a way to use a secondary email we could send text directly to the clients phone number email all you need is your clients phone number and from their you can find out what carrier they have and then input their email secondary email into tave , not sure if they can reply directly from their phone back to the email chain but i think this should at least be considered

Rhys from Rhys Ladhani Media

Yet another reason for them to update the archaic email integration. Let us use multiple addresses and pair specific sending addresses to automations.

Jack from Oneheart Studios

Seeing nearly all emails, apart from Gmail, go to span, having the ability to send a sms to say check your spam (which I do manually now) would be super useful

Matthew from Portraits By Matthew

Integration with OpenPhone for reminders etc too!

Miguel from Miguel Ocque Photography

Right. We just need triggers with zapier for everything. When a lead status changes. Or when we get a new lead. There are so many things we can do with zapier but there are not enough triggers unless you use web hooks and to setup each one like that would take forever.

Come on Adrian let’s take TAVE to the next level.